| GUARANTEE |
All products
are guaranteed for one year against any fault in
the leather, construction or components. This does
not cover wear and tear, or damage caused by third
parties. This company is a registered member of
SafeBuy, and is proud to offer approved high standards
of merchandise, customer service and business integrity |
| DIMENSIONS,
WEIGHTS & COLOURS |
Are
expressed in both metric and imperial values, and
are intended to be as accurate as possible. However,
all leather items may vary slightly in weight or
size due to the nature of the material and method
of manufacture. Please note, our photos have been
taken in different lighting conditions. Also, separate
batches of leather may vary in colour. Our pictures
give a good representation but purchasers should
be aware of these factors. |
| PRICES |
Are
shown in GBP (UK Sterling Pounds) |
| DELIVERY |
Is
usually actioned within one working day. Any exception
will be notified. |
| ORDERS |
We
accept forward orders but will not process any payment
until delivery is about to take place. The Leather
Briefcase Company reserves the right, at our sole
discretion, to refuse an order from any individual
or company. |
| REFUNDS |
Rarely, we may supply a faulty item. It should
be returned promptly. We will refund the full
original cost, including postage and packing and
the cost of return. Or we will replace free of
charge if preferred.
CLIENTS
WHO RETURN AN UNUSED ITEM IN MINT, RESALEABLE
CONDITION WILL BE REFUNDED THE ORIGINAL PRODUCT
COST.
|
| ADDRESS
FOR RETURNS |
All jackets go to our warehouse please. Ensure
any item sent back is accompanied by a copy of
the original receipt if possible, and has a FULL
explanation of the reason for return please.
| ALL JACKETS SHOULD
GO TO: |
The Leather Jacket Company
Unit 11, Loughton Business Centre,
Langston Road
Loughton
IG10 3SD |
| ALL BAG RETURNS SHOULD
GO TO: |
The Leather Briefcase Co.
Westaway House
38 Church Road
Old Malden
Surrey
KT4 7RD
|
|
| PAYMENTS |
Our
secure payment system is SEC PAY, which is the service
recommended to us by our bankers, Alliance &
Leicester Commercial Bank. It's quite easy to use
when you go to our check-out. Alternatively we accept
cheques, postal orders and cash (last MUST be sent
by registered post). We do not have the facilty
to take card payments over the phone, which we regard
as insecure for both buyer and seller. |
| GENERAL |
We
endeavour to give our clients accurate information
about our products and their availability. Forward
orders may be placed without obligation on the
buyer's part by mutual agreement.
We enjoy contact with our clients and like to
think we offer high quality products and personal
service to match.
We will endeavour to answer every enquiry quickly
and courteously.
|
| |
sales@theleatherjacket.co.uk
Tel: 00 44 (0) 208 4046450
Fax: 00 44 (0) 208 404 6452
|
| These
terms and conditions do not in any way affect your
statutory rights. |